Design and Implementation of Self-Service Terminal for Electric Power Marketing Service

Bo HU, Yu-kun JIN, Hong-yu CHEN, Shao-hui SHEN

Abstract


At present, the existing electric power marketing service channel lacks a comprehensive and effective service mode. Realize a power marketing business self-service terminal comprehensive design of hardware and software. The terminal integrated high-definition video communications, human-computer interaction and cooperation, remote intelligent routing, biometrics and electronic collection and other high technology. With self-service, remote assistance and counter employee processing three business models, highly integrated the existing variety of business management method.

Keywords


Electric power marketing, Self-Service terminal, Business expanding, Human computer interaction


DOI
10.12783/dtcse/wcne2016/5106

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